Located on-site at Crowne Plaza Hawkesbury Valley, Villa Thalgo is set within eight hectares of manicured gardens and is positioned to catch a gentle breeze and breathtaking view.
Professional Beauty catches up with spa manager Steven Cook.
How did you get into beauty?
“My background has always been in hospitality and 10 years ago I studied to become a massage therapist. The position came up at Villa Thalgo as spa manager and I knew it would be a great fit for my skills, combining my massage certification with my strong sales and marketing background. Shortly into the role, I went back to study and gained my Diploma in Beauty Therapy.”
Tell us about Villa Thalgo?
“Villa Thalgo Day Spa is a sensory space for men and women to escape from the stress and pressures of everyday life. Designed to stimulate all your senses, Villa Thalgo becomes your own private sanctuary. From anti-ageing facials to hands-on body therapies; from male grooming and treatments for mothers-to-be, Villa Thalgo brings you premium Thalgo products combined with the highest quality therapy and expertise. The truly incredible Villa Thalgo therapy menu has been created to respect the body’s complex physiology and work in synergy to rebalance the subtle energies of the mind and body.”
What makes Villa Thalgo unique?
“The centrepiece of Villa Thalgo is our indoor swimming pool. An exquisite setting to relax in, the cathedral vaulted ceiling, classical columns and decor, and rows of French doors that open out into courtyards resplendent with gardenias give it a distinctive aura of style and elegance. We have a total of 17 treatment rooms from our express treatment room, through to our couples suite complete with double spa. Our spa suite with four treatment beds, two double spa baths, double shower, infra red sauna also has a space to retreat pre- and post-treatment. To support our guests and those that live and work within our community needing rehabilitation facilities, we have opened our hydrotherapy facilities on a membership basis to support their well being.”
What do you love about the beauty industry?
“It is wonderful to see so much experimentation in the beauty space. I remember reading an article some time back which spoke about beauty and how entrenched its roots were in history. It spoke of how different cultures define beauty, and how the beauty industry has grown purely out of the human need to look and feel beautiful. After reading this article I knew that I was in the right industry and at the right time.”
What challenges do you see?
“While we need experimentation and innovation to grow our industry, brand loyalty seems to be a thing of the past, with many guests happy to switch brands with little to no persuasion. While there is an obvious shift in online purchases of retail/homecare programs, we are continually working to ensure that we capture this market. We have put strategies in place that allow a guest to leave the spa, do their research at their pace and then purchase with us online, confident that they will still receive great value with the added bonus of support as required if needed.”
RETAIL BRANDS STOCKED:
Thalgo
Alpha H
Gehwol
Lightstim
iKOU
The Beauty Chef
Glasshouse
Circa Home
Scentered
INDUSTRY AWARDS:
• Work Skills provider of the year
• Hawkesbury Local Business Awards
• Finalist 2018 TAA Awards
• Finalist 2017 TAA Awards
VILLA THALGO’S SIGNATURE TREATMENTS:
Heart of the Ocean Facial – a marine-inspired facial that concentrates the vital force and benefits of the ocean to help restore perfect skin quality, delivering intense and lasting hydration.
Mer and Sens Face and Body Ritual – combines a marine algae body exfoliation, face mask, affusion shower and hot stone massage.
Indoceane Spa Ritual – starts with an Egyptian milk bath, followed by a complete body exfoliation, massage and sublime body wrap.
Marine Algae Wellness Facial – a mask of pure natural seaweed, known for its beauty-enhancing properties, is applied to remineralise and revitalise the skin, followed by a signature massage recreating movements and the rhythm of the sea.
Villa Thalgo 61 Hawkesbury Valley Way, Windsor NSW 2756 www.villathalgo.com.au
