Two aesthetic businesses share their experiences.
For how long has INJXU offered an in-house skin specialist?
Director at INJXU Cosmetics, Laurisa Dannoun: “INJXU has proudly provided the expertise of an in-house skin specialist for one year, reinforcing our dedication to delivering comprehensive and tailored skincare solutions for our clients.”
Is Elle your only in-house skin specialist? How regularly is she in clinic?
“Yes, Elle* is our sole in-house skin specialist and she is available full-time. This ensures our clients have consistent and immediate access to her specialised knowledge and services.”
What do you look for when hiring a dermal therapist?
“When selecting a dermal therapist, we prioritise extensive expertise in skin science, alongside the ability to think innovatively when developing customised treatment plans. This ensures that each patient receives personalised and effective care.”
Describe the function of the INJXU dermal therapist.
“The role of our dermal therapist is pivotal. They conduct advanced skin treatments that not only enhance the effectiveness of injectable procedures, but also contribute significantly to the overall health and appearance of our clients’ skin.”
Describe the process of working in tandem with Elle—do you often refer each other to your clients?
“We adopt a holistic approach to patient care, where each individual is assessed for both skin health and injectable needs. This collaborative model allows for seamless referrals between Elle and myself, ensuring that all aspects of a patient’s concerns are comprehensively addressed.”
What are the benefits to clients of hiring an in-house dermal therapist to complement your nurse-led team?
“Clients benefit immensely from the integrated care model we offer, as it allows for a thorough and coordinated approach to their aesthetic concerns. By addressing both skincare and injectable needs within the same team, we achieve superior outcomes and enhanced client satisfaction.”
Do you foresee that clinics that offer an in-house dermal therapist are better placed versus a clinic that offers little-to-no skincare guidance?
“Absolutely. Clinics that incorporate an in-house dermal therapist are distinctly better positioned in today’s competitive landscape. They provide comprehensive skincare guidance, fostering trust and delivering exceptional results. This holistic approach aligns with the growing consumer expectation for integrated and informed aesthetic care.”
For how long has Contour Clinics offered an in-house skin specialist?
Chief of Staff at Contour Clinics, Sophie Guenanain: “Since 2016, Contour Clinics has provided expert in-house skin specialists, establishing us as pioneers in comprehensive aesthetic care. Our team comprises 13 highly experienced senior dermal therapists and clinicians across seven locations, ensuring expert care is always accessible.”
What do you look for when hiring a dermal therapist?
“We seek exceptional professionals who can demonstrate advanced qualifications and proven experience, a deep understanding of skin anatomy and conditions, precision and attention to detail, outstanding communication skills, genuine commitment to client care, strong team focus and adaptability, and professional excellence.”
Describe the function of the Contour Clinics dermal therapist.
“Our dermal therapists are experts in delivering transformative skin solutions through comprehensive skin consultations and personalised treatment planning, advanced treatments including cutting-edge laser technology, RF microneedling, chemical peels, IPL, and medical-grade skincare, detailed client education and ongoing support, understand rigorous safety protocols and sterile practices, and [to undertake] regular professional development to stay at the forefront of skincare innovation.”
What benefits do clients receive from having an in-house dermal therapist alongside doctors and nurses?
“Our integrated approach combines the expertise of dermal therapists with our medical team, delivering superior results through seamlessly coordinated treatment plans to keep clients looking five to seven years younger throughout their journey. Their role can enhance injectable results through optimal skin preparation, provide expert management of skin concerns before and after procedures, conduct comprehensive aftercare, offer personalised skincare recommendations including those from our in-house Ilumae Skincare range, and ensure higher client satisfaction and longer-lasting results.”
Are clinics with in-house dermal therapists better positioned than those without?
“Absolutely. Our integrated approach offers significant advantages, including superior treatment outcomes through comprehensive care, distinctive expertise in both clinical treatments and skin health, strong, ongoing client relationships, trusted reputation for excellence, and better long-term results through continuous care.”
*Surname not disclosed
Interviews: Hannah Gay | Photography: Supplied/INJXU
This article originally appeared in the Issue 01 2025 print issue of Professional Beauty magazine. Read it here.
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