Running a beauty business can be a labyrinth of challenges and triumphs. Like any business, there can be times when the thrill and excitement of initial success can fade into an expanse of sluggishness, stagnating growth and suppressing revenues. Millionaire Coach Andy Heyne reveals his top five tips on how to achieve your goals.
I remember a time our clinic at the start, despite its roaring initial success, plateaued at an annual revenue of just over $1M, a direct reflection of our dwindling passion for our dream. The story could have ended there, a narrative of early success petering out into disappointment. However, we chose to reignite our passion at the point in time, resulting in a sparking $286K growth in revenue within a year. The three years since then have been full growth. Add these tips to your business checklist:
1. Reignite Your Passion
Reigniting passion begins as an intimate journey of soul-searching. Explore the very essence of what motivated you to start your beauty business. Was it to create an improved and empowered lifestyle for your family? To create a legacy of excellent service in the beauty industry? Or perhaps, to relentlessly chase the best version of yourself every day?
Sometimes, businesses stagnate not because the dream is unattainable, but because the vision that drove the dream is forgotten. When you rekindle the excitement that once fuelled your business, you begin to breathe fresh life into it. Start by acknowledging your initial dreams, and you’ll find the tenacity to overcome frustrations and adversities.
2. Set Your Compass: Mission, Vision, and Core Values
Any sailor will tell you: a ship without a compass is at the mercy of the sea. Likewise, a business widowed of a clear mission, vision, and core values, struggles aimlessly. This indispensable trio navigates your business through challenges, conserves resources, and encourages unity among your team.
A mission statement defines the everyday outcomes of your business, the vision illustrates its future impact, and the core values guide your decision-making processes. By defining these, you and your team will be aligned towards the same goals, establishing a pathway to success.
3. Decode Your Financials
Every number in your financial statements is a piece of a larger puzzle. Understanding them – especially your break-even point and profitability -is crucial. It unveils vital insights like a complicated service menu, pricing inaccuracies (lack of profitability by being too competitive), or the necessity to update your services and products to meet the ‘TRUE’ needs of your clients.
Financials are not mere statistics but encapsulate fundamental aspects of your business. With a solid understanding of them, you can make informed decisions, guiding your business towards prosperity.
4. Prioritise Personal and Professional Development
The symbiosis between success and personal and professional development is unmistakable. By honing your leadership, communication, and sales skills, you can stimulate growth, enhance revenues, attract a fresh client base, and foster a gratifying work environment.
The rewards of development spill over into your role as a leader for your team, clients, family, and community. Look at your daily movements, capture your tasks and how you spend your time, make it a ‘do-or-die’ habit to block out personal and professional development. It is simply not possible for you to be the best version of yourself if you do not allow time for yourself.
5. Master the Art of Sales and Clientele Growth
In the beauty industry, sales leadership is less about being pushy and more about adding value, refining communication, and exceeding client expectations. These factors ignite word-of-mouth referrals and expand your client base.
Regardless of whether you’re a solopreneur or part of a larger team, continuously honing your sales skills is imperative. A high-performing therapist in our clinic, for instance, significantly contributes to our revenue without resorting to high-pressure sales tactics.
Breathing new life into your beauty business doesn’t happen overnight. It calls for reigniting your passion, establishing a robust mission, vision, and core values, deciphering your financials, emphasizing personal and professional development, and mastering sales and clientele growth. Following these steps will incrementally improve your business, edging you closer to your aspired outcomes. Remember, the journey may be tough, but the view from the top is always worth it.
Download Andy’s free training and finance calculators here.
Book a call with Andy and the team here.
This article originally appeared in the September-October 2023 print issue of Professional Beauty.
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