Your clients chose your salon because they trusted you. They seeked out your advice, and valued your educated opinion. And now, thanks to COVID-19, your…
The best way to know how your customer service is going is to ask the people that can tell you – your customers. While customer…
We live in a digital age, which means that when a disgruntled customer leaves a negative review of your salon online, it’s there forever. Given…
The days of waiting for an available appointment at a skin clinic may soon be a thing of the past. That’s certainly the case for…